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Works Manager | Proftech

Works Manager

  Derby, Derbyshire

Reference #: 894210_1571150731
Location: Derby, Derbyshire
Salary: £40000 - £45000
Sector: Technical & Engineering
Type: Permanent
Posted On: 15/10/2019

£40,000 - £45,000 a year

Overall Purpose:

Supporting the Service Centre General Manager to ensure all aspects of the order cycle through enquiry, tendering, order acceptance, order fulfilment to invoicing and order delivery with primary responsibility for delivering Customer Satisfaction by ensuring that the company meets or exceeds commitments (including deliveries, responsiveness, status updates, correspondence, documentation, and technical reports) in a timely, professional manner.

Responsible for ensuring that contracts/orders are: Optimised in terms of scope, and profitability. Fulfilled on or below quotation cost. Delivered within committed timescales. Representing the "Voice of the Customer" within the Company and drive increased revenues to exceed growth expectations.

Ensuring and maintaining a safe working environment by adherence to EHS requirements, driving continuous improvement, managing resources to maximise efficiency and meet branch objectives.

Key Responsibilities:

Customer Focused Ensuring that specific Customer requirements are exceeded and opportunities for improvement are inputted to the Business Excellence process.

Liaise with Sales team to follow up quotations.

Ensure that the Company meets or beats its contractual obligations to the Customer. Performance Focused Support the General Manager in delivering P&L for the Branch.

Create budgets and forecasts to the dates required and control costs within agreed limits. Operate to high standards of Quality & HSE by ensuring compliance with all regulatory requirements and standards.

Help to Develop long-range forecasts and maintain operational plans to achieve financial and operational goals.

Apply suitable and timely Performance Management processes to ensure the branch's Site objectives are achieved.

Drive and lead Business Excellence activities.

Support the GM to Ensure the Branch meets/exceeds agreed KPI targets.

Job Profile

Ensure the Branch's equipment and facilities are maintained and upgraded to meet required future growth.

Team Development Support the GM to continually drive succession planning and employee development to ensure the organisation has the skills, knowledge and capability to meet future business growth.

Support the GM to lead and drive the organisation to be a "best in class" customer focused service driven organisation.

Support with development and implementation of Group strategies, policies and practices. Embrace and fully engage with new working practices, showing a lead in new behaviours and culture change requirements.

Maximise staff contribution and develop individuals to their full potential by providing effective coaching/mentoring and appraisal throughout organisation.

Person Specification -

Qualifications: HNC/HND in electro/mechanical engineering is desirable.

Degree in Business is also desirable.

Person Specification -

Skills & Knowledge:

Demonstrated leadership and vision in managing staff groups.

Excellent interpersonal skills and a collaborative management style.

A demonstrated commitment to high professional ethical standards.

Ability to challenge and debate issues of importance to the organisation.

Excels working in a diverse and fast pace environment.

Ability to deal with customers effectively and promote strong company image.

Person Specification -

Experience Excellent computer skills and proficient in Excel, Word, Outlook and IFS.

Excellent communication skills both verbal and written.

Analytical and problem-solving skills. Person Specification -

General Requirements

A solid technical background in electro/mechanical engineering.

Demonstrable commercial awareness and market knowledge.

Needs to appreciate and understand company values and be able to translate them into actions and procedures which meet the needs of his/her part of the organisation.

Job Type: Full-time Salary: £40,000.00 to £45,000.00 /yearExperience: Electro Mechanical Engineering: 3 years (Required)Licence: Driving License (Required

Trusted by 500+ companies
& candidates in the Midlands


"Understand all of your needs and only put you forward for positions which are perfect for you. Have not got a bad word to say about them. Would highly recommend. Thank you for placing me in my perfect job!"

Jess – Product Design Engineer – Tamworth


"I have dealt with Proftech Talent for both recruitment in my previous management role and in my new role too. I find them extremely professional and good people to have in your corner either as someone recruiting or as a job seeker. They have amazing industry knowledge and a great way of only placing people they know are a fit for the job role."

Andrea – Sales Professional – Derby


"We view Proftech as a fundamental part of our recruitment process, they have successfully found a number of critical hires since we engaged with them and they have really taken the time to get to know our business and culture resulting in a great partnership."

Terri Reeves - HR Assistant - HIB


"ProfTech Talent offered us a unique and personalised service. They took the time to fully understand what we do, our objectives and our new role, and then went in search of the kind of person suitable for our business. They filled our position within 5 days and we couldn’t be happier with our new Senior Sales Executive. Thank you ProfTech for helping us build a better and stronger team. Clearly the professional experts in recruitment!"

Gemma Payne - Operations Director - Auction News, Derby.


"I have nothing but positive things to say about Proftech Talent and the time they invested in me. Their friendly, open and honest approach stood out and their personal touch and speed of response made me feel valued as a candidate. I would not hesitate to work with Proftech Talent again, both as a candidate and as a client."

Helen – Senior HR – Telford


"I had an excellent experience at Proftech Talent. They were extremely professional, on the ball and of great support during my application. Would definitely recommend using this company for helping you find a new job."

Robert – Graphic Designer – Tamworth


"Proftech Talent have filled numerous engineering and technical roles for us over the years we have been working with them. They have the best success rate of the agencies on our PSL and are our go-to agency for all of our STEM roles. They have the rare combination of a personalised, tailored service with delivery of real results. I have found every member of the team professional, helpful and communicative, and would happily recommend them."

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the Midlands

Proftech Talent offers a broad range of permanent, temporary and contract roles within organisations across our specialist sectors within the region.