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Internal Sales Executive | Proftech

Internal Sales Executive

  Telford, Shropshire

Reference #: 894032_1554889236
Location: Telford, Shropshire
Salary: £18000 - £19000
Sector: Sales
Type: Permanent
Posted On: 10/04/2019

A growing business in the Shropshire area is looking to for a driven sales professional to join their business development team.

To make outbound calls to a range of customer profiles including existing, new and lapsed customers, who currently have a product or service with the company, customers who have purchased from the business previously and prospective new customers.

To produce customer quotations and process sales order via inbound calls, e-mails and the Web Site, together with the provision of product information and query / enquiry handling in a professional manner, ensuring excellent customer service excellence is achieved.

Principal duties:

  • Customer Quotations
  • Outbound Calls
  • Handling and processing incoming sales orders
  • Providing product information and cross selling other products as applicable
  • Establishing and building a rapport with the customers
  • Resolving queries in a timely and professional manner
  • Work towards and achieve personal and team targets and deadlines
  • Occasional staff cover in the Showroom as and when required
  • Effective inter-departmental communication to resolve queries
  • Maintenance of product knowledge, markets, customers and suppliers
  • Sales order administration and customer account maintenance
  • Liaise with other internal departments to ensure sales are completed
  • Liaise with couriers for best pricing on dispatches

General Responsibilities:

  • Maintain a high standard of customer service and care within your area of responsibility.
  • Adherence to all Company policies and Quality procedures.
  • Ensure that all work produced is of a high standard and adherence to standards laid down in Company procedures or as directed by your Line Manager
  • Employees have a legal duty that gives them responsibility, so far as is reasonably practicable, to ensure that they do not endanger themselves or anyone else by their acts or omissions.
  • To co-operate with the Company on H&S matters and not interfere with or misuse anything provided for health, safety and welfare purposes.
  • Keep work areas clean and tidy.
  • Ensure that any equipment supplied for the purpose of your work is maintained and any defects are reported.
  • All employees have a responsibility to carry out their work with due regard for the environment. The Company Environmental Policy procedures relevant to your area must be followed.
  • Attend ongoing product and quality training when required
  • Any other duties as deemed appropriate by your line manager

Person Specification

  • Excellent Customer Service skills
  • Business Development skills
  • Numerate and accurate processor with excellent attention to detail
  • Excellent team player, able to embrace and adapt to change
  • IT Literate
  • Proactive approach to the completion of tasks and objectives
  • Strong customer engagement and relationship Management skills
  • Confident communicator, both written and verbal

Trusted by 500+ companies
& candidates in the Midlands


"Understand all of your needs and only put you forward for positions which are perfect for you. Have not got a bad word to say about them. Would highly recommend. Thank you for placing me in my perfect job!"

Jess – Product Design Engineer – Tamworth


"I have dealt with Proftech Talent for both recruitment in my previous management role and in my new role too. I find them extremely professional and good people to have in your corner either as someone recruiting or as a job seeker. They have amazing industry knowledge and a great way of only placing people they know are a fit for the job role."

Andrea – Sales Professional – Derby


"We view Proftech as a fundamental part of our recruitment process, they have successfully found a number of critical hires since we engaged with them and they have really taken the time to get to know our business and culture resulting in a great partnership."

Terri Reeves - HR Assistant - HIB


"ProfTech Talent offered us a unique and personalised service. They took the time to fully understand what we do, our objectives and our new role, and then went in search of the kind of person suitable for our business. They filled our position within 5 days and we couldn’t be happier with our new Senior Sales Executive. Thank you ProfTech for helping us build a better and stronger team. Clearly the professional experts in recruitment!"

Gemma Payne - Operations Director - Auction News, Derby.


"I have nothing but positive things to say about Proftech Talent and the time they invested in me. Their friendly, open and honest approach stood out and their personal touch and speed of response made me feel valued as a candidate. I would not hesitate to work with Proftech Talent again, both as a candidate and as a client."

Helen – Senior HR – Telford


"I had an excellent experience at Proftech Talent. They were extremely professional, on the ball and of great support during my application. Would definitely recommend using this company for helping you find a new job."

Robert – Graphic Designer – Tamworth


"Proftech Talent have filled numerous engineering and technical roles for us over the years we have been working with them. They have the best success rate of the agencies on our PSL and are our go-to agency for all of our STEM roles. They have the rare combination of a personalised, tailored service with delivery of real results. I have found every member of the team professional, helpful and communicative, and would happily recommend them."

Proudly Based in
the Midlands

Proftech Talent offers a broad range of permanent, temporary and contract roles within organisations across our specialist sectors within the region.