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General Manager | Proftech

General Manager

  Derby, Derbyshire

Reference #: gm1_1578390310
Location: Derby, Derbyshire
Salary: £50000 - £60000
Sector: Technical & Engineering
Type: Permanent
Posted On: 07/01/2020

Overall Purpose:

To ensure the branch achieves agreed profitability and working capital targets whilst ensuring that service level and contractual commitments are fulfilled.

Key Responsibilities:

· Strategically develop the business to achieve and exceed targets.

· Analysing branch performance with Branch Management, focusing on and driving KPI's for the business as below

I. WIP Validity

II. WIP write offs / Nil value invoices

III. Low margin invoices (less than 25%)

IV. Low margin customers (less than 30%)

V. Labour productivity (less than 85%)

VI. 90 day+ debt

· Setting branch budgets/targets with Branch Management & line managers

· Support Direct reports in the control and management of all financial aspects of the workshops in line with agreed budgets, including labour, stock, purchased materials and working capital.

· Reporting process, sales figures on individual divisions to line managers.

· Presenting long term opportunities of the region.

· Ensure that direct reports have clearly defined roles and objectives and that they are developed and motivated to achieve the required standards of performance.

· Encourage direct reports in their development and management of sound and efficient customer and supplier relationships at all levels of the business.

· Ensure effectiveness of ISO Quality Management Systems

· Promoting an efficient working environment through good housekeeping.

· Ensure high level of customer service from both branch management teams.

· Identify, initiate, plan and drive continuous improvement processes.

· Promote Health & Safety and good housekeeping in an efficient working environment, reporting all cases of non-conformance.

Relevant contacts in relation to Key Responsibilities:

Internal: Sales, Finance, HR, CI,QHSE

External: Customers, Auditors, Suppliers, Group Directors, Board Members.

Person Specification - Qualifications:

· Minimum Vocational / Academic qualifications required are GCSE (or equivalent) English Language and Mathematics.

· Modern technical or commercial apprenticeship, a level or relevant NVQ level 3 or equivalent, IOSH Managing Safely.

Person Specification - Skills & Knowledge:

· Knowledge of industrial Consumables / MRO and products and their applications

· Proficient user of windows based programmes. Experience of fully system based sales order processing and stock management systems.

· Demonstrated leadership and vision in managing staff groups.

· Excellent interpersonal skills and a collaborative management style.

· A demonstrated commitment to high professional ethical standards.

· Ability to challenge and debate issues of importance to the organisation.

· Persuasive with details and facts.

· Delegates responsibility effectively.

· Excels working in a diverse and fast pace environment.

§ Resilience and tenacity.

§ Ability to deal with customers effectively and promote strong company image.

Person Specification - Experience

· Excellent communication skills both verbal and written.

· Analytical and problem-solving skills.

Person Specification - General Requirements

· A solid technical background in electro/mechanical engineering

· Competent in fabrication build/design or turn- key projects working to BSEN1090

· Demonstrable commercial awareness and market knowledge.

· Needs to appreciate and understand company values and be able to translate them into actions and procedures which meet the needs of his/her part of the organisation.

Trusted by 500+ companies
& candidates in the Midlands


"Understand all of your needs and only put you forward for positions which are perfect for you. Have not got a bad word to say about them. Would highly recommend. Thank you for placing me in my perfect job!"

Jess – Product Design Engineer – Tamworth


"I have dealt with Proftech Talent for both recruitment in my previous management role and in my new role too. I find them extremely professional and good people to have in your corner either as someone recruiting or as a job seeker. They have amazing industry knowledge and a great way of only placing people they know are a fit for the job role."

Andrea – Sales Professional – Derby


"We view Proftech as a fundamental part of our recruitment process, they have successfully found a number of critical hires since we engaged with them and they have really taken the time to get to know our business and culture resulting in a great partnership."

Terri Reeves - HR Assistant - HIB


"ProfTech Talent offered us a unique and personalised service. They took the time to fully understand what we do, our objectives and our new role, and then went in search of the kind of person suitable for our business. They filled our position within 5 days and we couldn’t be happier with our new Senior Sales Executive. Thank you ProfTech for helping us build a better and stronger team. Clearly the professional experts in recruitment!"

Gemma Payne - Operations Director - Auction News, Derby.


"I have nothing but positive things to say about Proftech Talent and the time they invested in me. Their friendly, open and honest approach stood out and their personal touch and speed of response made me feel valued as a candidate. I would not hesitate to work with Proftech Talent again, both as a candidate and as a client."

Helen – Senior HR – Telford


"I had an excellent experience at Proftech Talent. They were extremely professional, on the ball and of great support during my application. Would definitely recommend using this company for helping you find a new job."

Robert – Graphic Designer – Tamworth


"Proftech Talent have filled numerous engineering and technical roles for us over the years we have been working with them. They have the best success rate of the agencies on our PSL and are our go-to agency for all of our STEM roles. They have the rare combination of a personalised, tailored service with delivery of real results. I have found every member of the team professional, helpful and communicative, and would happily recommend them."

Proudly Based in
the Midlands

Proftech Talent offers a broad range of permanent, temporary and contract roles within organisations across our specialist sectors within the region.