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  Solihull, West Midlands

Reference #: MR/015_1583156831
Location: Solihull, West Midlands
Salary: £25000 - £25000
Sector: Sales
Type: Permanent
Posted On: 02/03/2020


My client is a growing national business and due to this expansion they are looking to open a new location in Solihull opening in May 2020! This is a fantastic opportunity to join a business who really know how to look after and incentivise their staff with yearly inflation pay rises, monthly reward incentives, structured career path progression and more. The company are looking for an excellent Duty Manager who can manage a small team day to day and ensure the site runs smoothly whilst maximising the sales & profit targets within the store. You will be providing the best possible customer service experience whilst ensuring the compliance and procedures are followed. Working with the Sales/Service team you will help create sales opportunities and essentially provide bespoke quotes for individual customer needs so the ability to work with numbers is a must! This is a great opportunity to join a company who operate in multiple locations across the UK and offer internal progression in an organically growing industry.

[ The role ]

- Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, up-selling our retail products and closing sales
- Maintain a high level of customer service by sustaining a service culture where the customer is the priority and the company's values are maintained
- Resolve customer complaints, address customer concerns and explain company or store policies
- Responsible for the day-to-day supervision of employees, including performance management, organising rotas, sales training and delegating tasks
- Motivate staff to give their best results, praising them when things go well and appraising them of improvements where necessary
- Provide optimum levels of leadership, if required, encouragement, training and support in order to help others achieve their results and meet their budgets
- Assist the Store Manager with the development and growth of every aspect of the store. This includes ensuring all revenue and growth targets are achieved and effective control of all costs within reasonable jurisdiction
- Take full responsibility for the site/region during the manager's absence
- Bring a sense of urgency to situations, demonstrate an active approach, be willing to get involved in order to increase the pace and achieve goals and objectives

[ Person and skills required ]

- Management experience is a must in a team leader/duty manager capacity
- Excellent command of the English language and numerical skills
- Business acumen and ability to see sales opportunities
- Full UK driving licence and own transport
- Previous experience within storage solutions would be ideal

If you believe you have the skills/experience for this exciting opportunity please apply for a quick response!

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