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Call Centre Agent | Proftech

Call Centre Agent

  Sutton Coldfield, West Midlands

Reference #: DP SUT_1566482294
Location: Sutton Coldfield, West Midlands
Salary: £13661 - £16823
Sector: Business Support
Type: Permanent
Posted On: 22/08/2019

As Call Centre Agent you will be contacting businesses all over the UK to gather their business information - this is not a sales role but a good telephone manner and an ability to record information efficiently is essential.

You will need

Excellent communication skills and telephone manner

Good literacy and data entry skills

Attention to detail

Good listening skills

Able to deal with stressful situations calmly and professionally

Excellent timekeeping and attendance

Good work ethic and attitude to work.

Although not essential, previous call centre experience would be preferable - however full training is given.

This role will start on a temporary basis for the first 12 weeks.

Trusted by 500+ companies
& candidates in the Midlands

candidate

"Understand all of your needs and only put you forward for positions which are perfect for you. Have not got a bad word to say about them. Would highly recommend. Thank you for placing me in my perfect job!"

Jess – Product Design Engineer – Tamworth

candidate

"I have dealt with Proftech Talent for both recruitment in my previous management role and in my new role too. I find them extremely professional and good people to have in your corner either as someone recruiting or as a job seeker. They have amazing industry knowledge and a great way of only placing people they know are a fit for the job role."

Andrea – Sales Professional – Derby

client

"We view Proftech as a fundamental part of our recruitment process, they have successfully found a number of critical hires since we engaged with them and they have really taken the time to get to know our business and culture resulting in a great partnership."

Terri Reeves - HR Assistant - HIB

client

"ProfTech Talent offered us a unique and personalised service. They took the time to fully understand what we do, our objectives and our new role, and then went in search of the kind of person suitable for our business. They filled our position within 5 days and we couldn’t be happier with our new Senior Sales Executive. Thank you ProfTech for helping us build a better and stronger team. Clearly the professional experts in recruitment!"

Gemma Payne - Operations Director - Auction News, Derby.

candidate

"I have nothing but positive things to say about Proftech Talent and the time they invested in me. Their friendly, open and honest approach stood out and their personal touch and speed of response made me feel valued as a candidate. I would not hesitate to work with Proftech Talent again, both as a candidate and as a client."

Helen – Senior HR – Telford

candidate

"I had an excellent experience at Proftech Talent. They were extremely professional, on the ball and of great support during my application. Would definitely recommend using this company for helping you find a new job."

Robert – Graphic Designer – Tamworth

client

"Proftech Talent have filled numerous engineering and technical roles for us over the years we have been working with them. They have the best success rate of the agencies on our PSL and are our go-to agency for all of our STEM roles. They have the rare combination of a personalised, tailored service with delivery of real results. I have found every member of the team professional, helpful and communicative, and would happily recommend them."

Proudly Based in
the Midlands

Proftech Talent offers a broad range of permanent, temporary and contract roles within organisations across our specialist sectors within the region.